Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
What Shipping Methods Are Available?
We deliver by our own delivery vehicles and our own staff who insure to deliver your order safe and secure.
How Long Will it Take To Get My Package?
we try to deliver as soon as possible but normally it takes 1 to 2 days for Dubai , Sharjah . and 3 to 5 days for Abu Dhabi.
How Do I Track My Order?
you can track your order by following our whatsapp number or my email at sunriseflower.ae@gmail.com
Do I Need A Account To Place Order?
No need to make account before placing order. orders can be placed as guest however we recommend to create account on sunriseflower.ae , which helps to save time in filling details on during checkout and keep record of your orders. You can get 10% off for lifetime
FAQ Second Version
What Shipping Methods Are Available?
We Deliver by our own delivery vehicles and by own staff who insure to deliver your items on time and safely.
How Long Will it Take To Get My Package?
We try to deliver as soon possible but normally it takes 1 to 2 days for Dubai , Sharjah , Ajman and 5 to 7 working Days for Abu Dhabi
How Do I Track My Order?
You can track your order by following our Whatsapp number 00971522746140 OR by email at sunriseflower.ae@gmail.com . our team is available to respond your inquires 24/7
How Should I do to Contact if I Have Any Queries?
you can contact us by Whatsapp # 00971522746140 OR you can leave your question by email at sunriseflower.ae@gmail.com
Do I Need an Account to Place an Order?
No need to make account before placing order. orders can be placed as guest however we recommend to create account on sunriseflower.ae , which helps to save time in filling details on during checkout and keep record of your orders. You can get 10% off for lifetime
what payment method are available?
We receive cash on delivery only. however if not possible to pay by cash you can transfer the amount to our bank account once you receive your order.
what is the return policy?
customers can return the items on the time of courier arrival. for more information visit our terms and condition page.
How to cancel my order?
Once order is placed, customers are not allowed to cancel their order themselves. However customers can cancel their order by sending order number for cancellation on WhatsApp of +971522746140 or Email us on sunriseflower.ae@gmail.com and our team will cancel your order and process refund if order is placed using online payment.
What type of plants can survive in UAE Summer
UAE weather can reach upto 45degree to 48 degree in summer months.
plants that can survive here are
frangipani Tree, Bougainvillea flower plant, scaevola plant , desert rose flower, Ficus panda, agave plant, outdoor Zamioculcas, creeper plants, hibiscus trees, some palm trees, neem, ghaf tree
Where to find aloe vera plant in Dubai Sharjah UAE
You can find aloe vera plant online with sunriseflower.ae
we have huge variety of aloe vera plant in our stock. small V9 pot, V15 pot, 2L pot and also we have aloe vera in 6L pot.
Shipping Charges
Delivery Charges for Dubai And Sharjah, 10aed delivery fee Below 100AED.
Delivery charges for Ajman. fee 15aed below 300aed and above 300aed free.
Delivery charges for Abu Dhabi, Ras al Khaimah, Fujairah. fee is 65aed below 500aed above 500aed free.
How To Pay
Once you have your cart ready. you can head over to the checkout page to continue with your purchase. you will be asked to fill in your shipping address and other required details for delivery.
We accept cash on delivery ( COD ) and if you facing any issue with cash you can do online bank transfer once order is delivered to your doorstep.
if you run into any problem during this procedure. call / Whatsapp on 00971522746140 OR leaves us an email at sunriseflower.ae@gmail.com we will get back to you as soon possible.